General Purpose:

Serves banquet function guests’ food and beverage items in a prompt, professional and courteous manner.

Essential Duties:

• Prepares function site assures meeting room is set according to specifications.
• Serves food and beverage items to guests based on established guidelines.
• Sets dining tables, buffets, and other service areas as according to Banquet Event Order or as directed.
• Communicates guest requests and concerns to the department manager.
• Helps to maintain a clean banquet or catering kitchen, coolers, and equipment.
• Assists in inventory control and monitoring waste in the banquet or catering area.
• Ensures the guests are provided with excellent customer service by anticipating their needs before they arise.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Food Safety and Alcohol Awareness Training.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.